Poker Bet Privacy Policy – Philippines

Poker bet operates pokerbet.fun, an online betting and gaming platform serving players in the Philippines. To provide and continuously improve our services — including sports betting, live casino, esports betting, Tongits, and payment processing — we need to collect and process certain personal information about our users.

This Privacy Policy explains in plain language what information poker bet collects, why we collect it, how long we keep it, who we may share it with, and what rights you have over your data. We've written this to be as clear as possible — no confusing legal jargon where plain Filipino English will do.

This policy covers all personal data collected through:

• The poker bet website at pokerbet.fun
• Account registration and verification processes
• Deposit, withdrawal, and payment transactions
• Customer support interactions (live chat, email)
• Promotional communications you have opted into
• Analytics and performance monitoring tools operating on the platform

Poker bet collects personal data that you provide directly to us, data generated through your use of the platform, and in some cases, data from third-party service providers. Below is a breakdown of the categories we collect and why.

We do not knowingly collect sensitive personal information beyond what is necessary for identity verification and regulatory compliance. We do not collect biometric data, religious affiliations, political opinions, or health records.

Poker bet uses your personal data only for the purposes set out below. We do not use your data in ways that are inconsistent with the purposes for which it was collected without notifying you first.

• Account management: Creating, maintaining, and securing your poker bet account, including processing login, password resets, and profile updates.
• Identity verification (KYC): Confirming that you meet the eligibility requirements to use poker bet, including age verification (21+) and identity confirmation to prevent fraud.
• Transaction processing: Processing deposits and withdrawals through your chosen payment method (GCash, Maya, bank transfer, etc.) and maintaining your account balance.
• Customer support: Responding to your queries, resolving disputes, and providing technical assistance through live chat or email.
• Regulatory compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements, gaming regulations, and tax reporting obligations.
• Platform improvement: Analysing usage patterns and technical performance data to identify and fix bugs, improve the user interface, and develop new features.
• Security and fraud prevention: Monitoring transactions and account activity for suspicious patterns, protecting players from fraud, and preventing platform abuse.
• Promotional communications: Sending you information about bonuses, promotions, and platform updates — but only if you have opted in to receive marketing communications. You can opt out at any time.
• Responsible gaming: Identifying patterns that may indicate problem gambling behaviour and proactively offering support tools or resources where appropriate.

Poker bet does not use your personal data for automated decision-making that produces significant legal effects without human review, except where required by law (e.g., certain AML screening processes).

Under the Philippine Data Privacy Act, poker bet must have a lawful basis for processing your personal data. Depending on the type of processing, we rely on one or more of the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your account, process bets, and handle payments. Without this processing, we cannot provide the poker bet service.
• Legal obligation: Processing required for compliance with Philippine law, including AML obligations, gaming regulations, and tax requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and business analytics, where these interests do not override your rights and freedoms.
• Consent: Processing for optional purposes such as marketing communications, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Poker bet does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the limited circumstances described below, and always with appropriate data protection safeguards in place.

• Payment processors: We share necessary financial data with GCash, Maya, GrabPay, Coins.ph, banks (BDO, BPI, UnionBank), and card networks (Visa, Mastercard) to process your transactions. These providers operate under their own privacy policies and are bound by financial industry data protection standards.
• Identity verification providers: Third-party KYC service providers may receive copies of your ID documents and personal details to perform identity verification checks on our behalf.
• Technology and infrastructure providers: Cloud hosting, data storage, and platform operations involve trusted third-party service providers who are bound by data processing agreements requiring them to handle your data only on our instructions.
• Regulatory and law enforcement authorities: Poker bet will disclose personal data to the appropriate Philippine authorities when required to do so by law, court order, or regulatory direction — including the National Privacy Commission, AMLC, and PAGCOR.
• Fraud prevention networks: Where poker bet is part of industry-wide fraud prevention networks, anonymised or aggregated data may be shared for fraud detection purposes. Individual identifying data is not shared in these contexts without specific legal justification.

All third parties who process personal data on behalf of poker bet are subject to written data processing agreements that require them to implement appropriate security measures and use the data only for specified purposes.

Poker bet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Specific retention periods are set out below.

Once the applicable retention period expires, poker bet will securely delete or anonymise your personal data so it can no longer be associated with your identity. If you request earlier deletion and there is no legal obligation preventing it, we will process the request within 30 days.

Poker bet uses cookies and similar tracking technologies on pokerbet.fun to make the platform work, to understand how players use it, and to improve the overall experience. Here's what you need to know.

Types of cookies used by poker bet:

• Strictly necessary cookies: These are essential for the platform to function. They handle your login session, maintain your account state during a betting session, and ensure security features work correctly. These cannot be disabled without breaking core platform functionality.
• Functional Functional cookies remember your preferences — such as your language settings, preferred payment method display, and whether you've dismissed certain notifications.
• Analytics Analytics cookies collect anonymous information about how users interact with the platform — which pages are most visited, how long sessions last, and where users encounter friction. This data helps us improve poker bet for everyone.

You can manage or delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using poker bet, but may affect certain features such as saved preferences. Most modern mobile browsers on Android and iOS allow granular cookie control in their privacy settings.

Poker bet does not use third-party advertising cookies or cross-site tracking technologies for retargeting purposes.

Under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by poker bet. We are committed to honouring these rights promptly and without unnecessary complexity.

To exercise any of these rights, contact our Data Protection Officer at support@pokerbet.fun or through the live chat on the platform. We will respond within 30 calendar days. We may ask you to verify your identity before processing a rights request to prevent unauthorised access to another player's data.

Poker bet takes the security of your personal data seriously and has implemented appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.

Our security measures include:

• TLS/SSL encryption: All data transmitted between your device and pokerbet.fun is encrypted using Transport Layer Security (TLS). You can verify this by the padlock icon in your browser address bar.
• Encryption at rest: Sensitive data stored in our databases — including identity documents and financial details — is encrypted at rest using industry-standard algorithms.
• Access controls: Access to personal data within poker bet's systems is restricted to staff who need it to perform their role. Access is logged and reviewed regularly.
• Two-factor authentication: Poker bet provides optional two-factor authentication (2FA) for player accounts. We strongly recommend enabling this for added account security.
• Regular security reviews: Our systems are subject to regular security testing and third-party audits to identify and address vulnerabilities.

Despite these measures, no system connected to the internet is completely immune to security risks. If you suspect unauthorised access to your account, contact poker bet support immediately through live chat so we can investigate and act quickly.

Poker bet is strictly not intended for use by anyone under the age of 21 years old. We do not knowingly collect personal data from individuals below the legal gambling age in the Philippines.

If we discover that we have inadvertently collected personal data from a person under 21, we will immediately suspend the relevant account, delete the collected data, and return any deposited funds to the payment source used, subject to verification procedures.

If you are a parent or guardian and believe your child has registered on poker bet, please contact our support team at support@pokerbet.fun immediately so we can take appropriate action.

The poker bet platform may contain links to third-party websites or services, such as payment providers' information pages. This Privacy Policy applies only to pokerbet.fun and does not cover the privacy practices of any third-party websites you may visit through links on our platform.

Poker bet is not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policy of any third-party site before submitting your personal information to it. The presence of a third-party link on poker bet does not constitute an endorsement of that site's privacy practices.

Poker bet may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes significantly affect your rights, notify registered players via email or in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically. Your continued use of poker bet after the effective date of any update constitutes your acknowledgement of the revised policy. If you disagree with any changes, you may request account closure by contacting our support team.

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to the poker bet Data Protection Officer (DPO) using the details below. We aim to respond to all privacy-related inquiries within 5 business days.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have not been upheld. We encourage you to contact poker bet first so we have the opportunity to resolve your concern before escalation.